Are you interested in a rewarding career in the RV aftermarket?

44 Locations

WHAT YOU NEED

NTP-STAG'S 2.5 million square feet of warehouse space is strategically stocked with over 35,500 parts and accessories, all ready to be shipped to you. We get the right products to you - on time - so your customers can enjoy life on the road.

Like No Other

WHEN YOU NEED IT

Our distribution network consists of 7 warehouses and 37 stand-alone cross-docks, making our distribution network second to none. The vast majority of NTP-STAG'S products are distributed via our private fleet of trucks logging 30 million miles annually.

World Class

THE TOOLS TO SELL IT

NTP-STAG's products are grouped into distinct product categories. We offer a complete array of marketing support collateral. Our goal is simple - to provide our customers with the products, tools, and services to compete in today's ever-changing marketplace.

RV DEALERSHIPS

Our complete business solutions approach is perfect for RV Dealers that sell and service motorhomes and trailers. From back room service parts needs to retail store fixtures and inventory we provide the technology, design and marketing expertise to help retailers sell more product more profitably.

MOBILE SERVICE

Huge inventory availability and next day delivery keeps our mobile service customers locked and loaded to stay busy all year long. Easy on-line ordering and mobile friendly applications make it easy for businesses to operate remotely and efficiently.

RV SERVICE CENTERS

For businesses that focus on service and repairs we provide unmatched customer service. Our fleet can deliver large bulky items next day and the breadth and depth of our inventory means we are likely to be the only source for hard to find replacement parts.

HITCH INSTALLERS AND
COMMERCIAL TRAILER

From receiver to gooseneck and 5th wheel to weight distributing we have the widest assortment of hitches for virtually any application in North America. We help keep businesses running by supplying axles, brakes, hubs, lights and hundreds of other serviceable products for all light and medium duty trailers.

STRONG SUPPLY CHAIN PARTNER

Our primary focus is insuring that products get to market fast, efficiently and profitably for all of our supply chain partners – manufacturers, dealers, retailers and service businesses. We cultivate effective and strategic relationships within the supply chain and employ various methods to identify, on-board and drive long-term partnerships for the benefit of all our customers – upstream and down.

SUPERIOR DISTRIBUTION NETWORK

Appliances
Air Conditioners, Cooktops, Dishwashers, Furnaces, Heaters, Ranges, Refrigerators
Towing
Receiver Hitches, Fifth Wheel Hitches, Weight Distributing Hitches, Goosenecks, Brakes
Interiors
Furniture, Lighting, Plumbing Fixtures, Electronics, Housewares, Shades, Beds
Exterior
Awnings, Roofing & Sealants, Covers, Steps, Ladders, Jacks & Levelers
Accessories
Grills, Patio Mats, Cargo Management, Camping Gear, Decorative Lights, Cleaners
Service Parts
Electrical, HVAC, Water & Septic Systems, LP Gas, Appliances, Hardware

WHY CHOOSE US

  • Broadest and Deepest Inventory
  • Complete Marketing Solutions
  • Complete Merchandising Solutions
  • Exclusive Technology Solutions
  • EXPO: Largest industry Trade Show
  • Largest customer support team
  • Next Day Service to 95% of the North American Market
  • Only retail education program

Testimonials

  • About EXPO… I think it is amazing. It’s really hard to see it all, even in two days, but it’s a great experience. Kyle – Wade’s RV
    RV News March 2018
  • NTP-STAG provided training on how to use its products both in person and online, plus sales tips, product demos. And even sales support when we had our grand opening. Dave – Bama RV
    RV News  June 2018
  • The show is a great platform for us to introduce new items and get dealers to think outside of the box for other ways to make some money. Dave Steuk – Cruiser Accessories and Rock Tamers
    RV News March 2018
  • About EXPO… The educational opportunities that are offered here, combined with the social networking, it was all just amazing. Ellen Keitzmann – Blue Ox
    RV Business March 2018
  • They do a great job at what they do. It’s very important to have people like them as partners, so we can continue to grow our business. Justin Hart – Walnut Ridge
    RV News March 2018
  • Our campaign has been really successful, and the NTP-STAG show is really where we see this happen. That’s where the most dealers are going to be, where the biggest number of dealers are going to interact with us. Will Tomkinson – Xantrex
    RV News March 2018
  • They made a store set actually happen for us.” This happened not based on what anyone might have wanted to “push” on Bama RV, but rather based on what the Alabama business specific needs were. Shawn – Bama RV
    RV News March 2018
  • About RV University… It’s a great program. Our training session was packed. From that standpoint we know the training is well appreciated, and we did have several dealers come up to us throughout the show and thank us for RVU – both the training and the sponsorship – so it seems to have good value and interest for the dealers. Bryan Fletcher – Valterra
    RV News March 2018

Recent Articles

  • Grand Design, NTP-STAG Partner for New Service Parts Fulfillment Program

    Grand Design RV has partnered with NTP-STAG for fulfillment services to support the new “Grand Design Fast Trax” Dealer Service Parts Support Program. The partnership produces rapid order response times and parts delivery in a fulfillment system, the pilot program of which was launched to a limited number of dealers on Oct. 8.

    Based on the success of the pilot, the program is now expanding to the entire Grand Design dealership network beginning immediately.

    “Our goal was to leverage the extensive NTP-STAG network to expedite the delivery of critically needed service parts to our dealers,” said Jerry McCarthy of Grand Design. “For too long, RV manufacturers have struggled to get the right parts delivered quickly to complete repairs. Today’s customers have little tolerance for time added to the repair process because of a part’s delay. … Getting critical service parts where they are needed quickly is one of our primary missions and NTP-STAG’s logistics capabilities align perfectly with our requirements.”

    NTP-STAG’s category teams worked with Grand Design’s Service Parts team to build a stocking plan that addresses product demand by SKU and location. Establishing stocking levels and item placement within the distribution network were key considerations to ensure next-day service to Grand Design’s dealers, according to the companies. Leveraging NTP-STAG’s coast-to-coast coverage through regional distribution centers, the new program puts needed service parts inventory closer to Grand Design’s dealers than before.

    “This was a very unique project for us and a first in the RV market,” said Jon White, RV and towing category director for NTP-STAG. “Supporting Grand Design’s initiative leverages not only our strategically placed warehouses and fleet, but our inventory control, purchasing and customer support programs as well.”

    “After confirming part availability within the NTP-STAG distribution network, we place the order with NTP-STAG and the fulfillment process takes over, typically resulting in next-day delivery along with any other parts a dealer may have ordered directly from NTP-STAG,” said McCarthy.

    “RVIA/RVDA has rightfully identified an industry need to improve ‘coach down time’ due to parts availability,” said Don Clark, president/CEO of Grand Design RV. “Grand Design’s newly formed relationship with one our industry’s most progressive parts fulfillment specialists and the implementation of our ‘Grand Design Fast Trax’ promises to help move the needle in customer satisfaction and raise the bar in service and parts delivery for our industry.”

  • NTP-STAG President Sheds Light on RECT

    After the RV Dealer Association’s convention wrapped up at the Paris Hotel in Las Vegas, RV PRO magazine reached out to Bill Rogers, president of NTP-STAG, to discuss issues regarding RECT (repair event cycle time) and talk about NTP-STAG’s display.

    Question 1: What are some of the issues that have come up for the task force in speaking with RVIA Chairman Garry Enyart about repair event-cycle time?

    At one of the RVIA/RVDA joint meetings two years ago it was suggested that we (the industry) pursue solutions to service wait times and parts availability using the Six Sigma toolset. Garry Enyart stepped up to volunteer resources as Cummins already had a Six Sigma program.

    The meeting was with dealers, suppliers and OEMs to identify issues. I think consumers were looking for more of an automotive experience when service and repair was needed for their RV.

    Some of the issues we found were a lack of stocking of certain parts, limited service availability, parts accuracy and the warranty process.

    One of the key takeaways was if a dealer had a part in stock the RECT was three to four days whereas if they didn’t have the part it rose to the high teens / low 20s.

    Question 2: What was the purpose of the concept truck NTP-STAG had at RVDA?

    Last year, we did more of a retail experience for dealers and attempted to introduce them to new technologies in the retail space. Given the opportunity with RVDA this year, we decided to focus more on the backroom experience at the dealerships and what was new in the service side of the RV dealership.

    As part of our key message, we decided to bring a mobile unit to provoke thought about servicing RVs in the field.

    Note: The truck was purchased on the first day at the show by a dealer. Rogers mentioned that at the NTP-STAG show in Nashville this January there will be aspects focused on both the retail side, as well as the repair and service side.

    Question 3: With NTP-STAG’s latest distribution center in Southern California, what are the next steps for NTP-STAG in helping the delivery process?

    The warehouse in Southern California that opened in October allows us to better service the geographical region because of growth that we have had there. The new DC, which is 450,000 square feet, replaces the Corona facility which was only 180,000 square feet. This new facility will improve our ability to service all the customers in the region and we do have “will-call,” where local customers can pick up parts.

    We have been focused and will continue to focus on customer service improvements. We have made multiple improvements to help the customer and recently put out a mobile app at SEMA this year for auto customers that will eventually expand to the RV customer base.

    Question 4: What else is NTP-STAG doing to help dealers battle RECT?

    We are working with some of the manufacturers to help them streamline their warranty fulfillment processes. We are doing that with Coleman currently, and we are working on that with others OEs.

    Instead of the manufacturer or OEM processing the warranty issue and then shipping from their facility, we are processing that order and drop shipping that part the next day. It’s a big improvement on the lead time to get those parts. Our business is replacement parts. So, as far as stocking and shipping, we take that over because it’s what we do already.

    Question 5: What has happened this year regarding RECT and what are the next steps for the RECT initiative?

    There has been a lot done this year. RVIA put in full time Six Sigma resources which are a part of their organizational process now.

    The RV Technical Institute is now funded, and they are in the process of hiring a leader to run it. These are big changes that will provide leadership to continue addressing RECT. There will be standardized metrics and reporting. There will also be reporting on how all the industry players are doing on RECT in comparison with others like them, so everyone can see where they stand and hopefully that will motivate them to improve.

    Question 6: What was your experience like on the task force. What did you get out of it?

    I was impressed with how receptive everyone was. The dealers were all in. The OEs were forthcoming with their participation and resources. A lot of support for the whole effort. Gary Enyart did a great job leadership-wise, pulling all the parties together. RVIA collaborating with RVDA was impressive. As far as our role at NTP-STAG is concerned, to the extent that we can help, we will do that and try to expand that because we do have a good logistics solution getting to dealers.

  • NTP-STAG Welcomes Ruggable to its Interior Accessories Category

    EXETER, PA – NTP-STAG welcomes Ruggable to its interior accessories category, a two-piece system featuring a washable rug cover and detachable non-slip pad. This patented product is constructed of non-toxic and naturally flame-resistant materials, comes in a variety of trendy designs, and is stain resistant as well as pet friendly. Ruggable is cushioned for comfort but lightweight enough for easy lifting and washing, making it an ideal choice for high-traffic areas.

    “We’re pleased to include Ruggable as part of our vast line of RV aftermarket products. The product offers creative solutions that transition from RV and travel trailer use to home and outdoors,” said Ron Weatrowski, Category Manager at NTP-STAG. “Furthermore, our exclusive relationship with Ruggable highlights our commitment to aligning our customers with the right product at the right value,” he added.

    Michael Malm, Executive VP of parent company Crystal Art Gallery shares the same sentiment about the new venture, adding, "We are very excited to partner with NTP-STAG for the distribution of the Ruggable two-piece rug system within the RV market. Because this patented solution allows the consumer to be able to peel the top of the rug off of the non-slip base for easy cleaning in a home washer and dryer, we feel confident that RV owners will embrace this new format rug as standard equipment in every RV across the country. It will make clean up after a trip so much easier and is an especially good solution for those consumers with pets."

    For more than 50 years, NTP-STAG has been serving fellow enthusiasts and professionals across the industry. Today, as a division of Keystone Automotive Operations, the company is highly regarded as the leading distribution company across the recreation vehicle market and is uniquely positioned to offer customers and suppliers substantial scale, the most comprehensive inventory selection in the industry, high levels of customer service, and innovative marketing support. NTP-STAG is committed to expanding its offerings to meet the ever-growing needs of its customer base, providing them what they need, when they need it most.

  • NTP-STAG Welcomes Stellar Innovative Products

    EXETER, PA – NTP-STAG welcomes Stellar Innovative Products to its LP Gas category. Stellar Innovative Products was founded in 2016 with a goal of developing clever and useful products. The core team of designers and engineers at Stellar Innovative Products is focused on that mission with its first product to market, the Valve Grip.

    Offering a safe and easy way for customers to open and close propane tanks, the Valve Grip is an attractive add-on accessory for campers, boaters, tailgaters, and RV enthusiasts. Stellar Innovative Products is also developing The Badge, a patent pending, snap-on bike accessory. Made of aluminum and stainless steel, The Badge comes in two finishes and can be personalized with custom engravings.

    “Our team is always excited to welcome aboard new brands with a creative and useful line of products,” said Ron Weatrowski, Category Manager at NTP-STAG. “NTP-STAG is proud to be an exclusive distribution partner of Stellar Innovative Products in the RV aftermarket, and we look forward to offering its growing line of products to our customers,” he continued.

    For more than 50 years, NTP-STAG has been serving fellow enthusiasts and professionals across the industry. Today, as a division of Keystone Automotive Operations, the company is highly regarded as the leading distribution company across the recreation vehicle market and is uniquely positioned to offer customers and suppliers substantial scale, the most comprehensive inventory selection in the industry, high levels of customer service, and innovative marketing support. NTP-STAG is committed to expanding its offerings to meet the ever-growing needs of its customer base, providing them what they need, when they need it most.

scroll up