NTP-STAG News Article

  • 1/1/0001 12:00:00 AM
  • Patrick Wagenbrenner

EXETER, PA – (February 3, 2020) Grapevine, Texas was the epicenter of the RV business as industry professionals from across North America gathered at the Gaylord Texan Resort Hotel and Convention Center on Jan 13-14 for The EXPO. The industry’s largest warehouse distributor event, presented by NTP-STAG and sponsored by Airxcel, provided attendees the unique opportunity to explore new products, visit with leading suppliers and participate in business seminars while benefitting from show-only specials and discounts.

Communicating the “Our Vision for Serving the Aftermarket” theme throughout the two-day event, NTP-STAG team members and executives presented their industry viewpoint while receiving valuable feedback from the dealers, suppliers and media in attendance who shared their thoughts on the positive outlook of the RV Industry.

“The EXPO provides us a tremendous opportunity to spend valuable time with our dealers. We gain their important perspective on our industry while sharing our vision on how we can assist them in growing their businesses,” said NTP-STAG President, Bill Rogers.

Taking center stage across the 150,000 sq. ft. show floor was the New Products Showcase, encompassing more than twice the space of the prior year, where suppliers were eager to introduce new products from existing and new categories such as housewares, pet supplies and marine products to the RV market. Also making its debut at The EXPO was the Overland Bound area, featuring vehicles outfitted with tents and travel gear essential to this popular outdoor lifestyle trend.

“These multiple innovations presented dealers in attendance with several opportunities to expand their businesses to adjacent spaces, such as the marine industry and overlanding, while suppliers introduced more new products than ever before,” added Rogers. “For many, Overlanding is exposing an entirely new segment to the experience of outdoor vehicle travel and camping as a gateway into the RV lifestyle.  As these interests develop, RVs will satisfy their eventual requirements for greater comfort and convenience.”

A cornerstone of the vision presented by Rogers, and a popular discussion topic throughout the show, was the agreements NTP-STAG has established with a number of RV Builders and Suppliers to provide warranty fulfillment services. These agreements, now in place with Coleman, Grand Design, Jayco and Heartland RV, address the important issue of shortening Repair Event Cycle Time (RECT) with expediting parts delivery resulting in faster response times and improved customer experiences.

“Downtime has been a crucial concern throughout the industry,” shared NTP-STAG Director of Category Management, Jon White. “Dealers were pleased to learn more about this collaboration and how we are working together to significantly reduce the time it takes to get parts to their dealerships to execute warranty repairs and get their customers back out on the road.” 

Preceding the show opening, participants were treated to insight from a compelling RV Professional Retail Organization (PRO) Education Speaker roster that included Chief Executive Officer of Sardek Love International Dr. Sardek Love, economist and best-selling author Dr. Mary Kelly, and America's Millennial expert Gabrielle Bosché, in addition to more than 30 product showcase seminars. These business development seminar sessions covered important subjects such as “Generating Increased Sales and Repeat Customers” and “Leading for Profit Growth” along with “Generational Leadership.” The trio provided valuable insight tailored to meet the needs of the RV industry.

“This was the tenth year we have provided the industry with a compelling roster of exceptional speakers,” said Rogers. “These seminars introduce show attendees to innovative skills and business techniques while the speakers’ discussions serve as a cornerstone to the continuing education programs available online through the newly revised RVU platform.” 

For EXPO attendees visiting with suppliers and learning about unique show specials and promotions, the product ordering process was easier and more streamlined than ever before with the refinement of electronic cart pre-load functionality. Utilizing this fifth iteration of the electronic ordering platform, many attendees built their orders in advance, improving the productivity of their show experience. The show experience was also enhanced by the introduction of the new EXPO Mobile App sponsored by Southwire featuring the show agenda, RVU schedule, an interactive floorplan, live notifications, Power Hour Specials and more. 

“Technology plays a significant role in how business is conducted so we are continually developing tools to increase EXPO attendees’ productivity on the show floor and streamline the sales process,” said NTP-STAG Vice President of Sales, Fred Petrivelli. “We anticipate that transactions will be completely executed via electronic cart pre-loading at The EXPO in the near future.”

As The EXPO delivered the message of NTP-STAG’s vision, Rogers was upbeat about the show based on attendees’ feedback. “We always conclude The EXPO with a large reception and this year, we brought everyone out to the Texas Live! Entertainment District adjacent to the Dallas Cowboys Stadium to celebrate together. Our customers and suppliers had a fantastic time and were positive and complimentary. The RV Industry is strong and we’re looking forward to doing it again in 2021.” 

 

About The EXPO:

The EXPO is the industry’s largest warehouse distributor sponsored event. It draws attendees from across North America and features educational programming, exhibits from over 200 suppliers, season-best buying opportunities and a variety of networking functions. To learn more about The EXPO please visit expo.ntpstag.com.

 

 

About NTP-STAG

For more than 50 years, NTP-STAG has been serving fellow enthusiasts and professionals across the industry. Today, as a division of Keystone Automotive Operations, the company is highly regarded as the leading distribution company across the recreational vehicle market and is uniquely positioned to offer customers and suppliers substantial scale, the most comprehensive inventory selection in the industry, high levels of customer service, and innovative marketing support. NTP-STAG is committed to expanding its offerings to meet the ever-growing needs of its customer base, providing them what they need, when they need it most.

Recent Articles

COVID-19: How we are responding, a message from our President

 

 

To our trusted suppliers and customers:

The unprecedented effects of COVID-19 (coronavirus) are having a tremendous impact on our lives and businesses. The health, safety and wellbeing of our employees, customers and suppliers is our primary concern and we are continuing to take actions to mitigate the risks across all our facilities based upon guidance provided by the U.S. Center for Disease Control (CDC), the World Health Organization (WHO), the Occupational Safety & Health Administration (OSHA) and other public health authorities and resources. We continue to expect that all employees and drivers remain vigilant in maintaining proper hygiene habits in addition to social distancing.

Our practices have been enhanced to include more frequent, regular cleaning and disinfecting of delivery vehicle surfaces such as interiors and steering wheels, remote controls on lifts, doorknobs and other areas of the vehicles that are frequently touched. We have modified travel and in-person meeting policies appropriately and expect our employees to stay home if they show symptoms or feel sick. We have instituted rigorous cleaning and sanitation practices throughout all our warehouses, vehicles, offices and facilities. Where possible, employees have been transitioned to work at home while we have established strict distancing guidelines for associates working in any of our operating facilities.

We actively monitor the fluid developments of this situation as we continue to serve our customers and support the interests of our suppliers. Many of our customers and suppliers are small and medium-sized, independent essential businesses and as a vital component of the supply chain, we are doing everything we can to service them and the communities and consumers they serve.  In the furtherance of this objective, we continue to receive and process orders and maintain deliveries where there is demand and not limited by government restrictions.

We understand the economic realities of this unprecedented situation with their impact on our industry and believe that in staying the course, we can take steps to mitigate the disruption to our business partners.  We are confident that this challenge will pass, and we will move forward together.

We wish you safety and health and thank you for your support.

Thank you,
Bill Rogers

The Expo Announces Mobile App and Overland Bound Showcase

EXETER, PA –(January 6, 2020) NTP-STAG has announced the launch of the new Expo Mobile App sponsored by Southwire. “This year we’ve launched our new, updated mobile app platform that is available for download from the Apple Store and Google Play.” Says The EXPO Event Manager, Melissa Holland. “This simple, easy-to-use platform has many new features such as gamification, activity feed and “my schedule” which allows users to customize their day and maximize their time on the show floor. It’s a very handy tool to get the most out of The Expo experience

The EXPO Mobile App provides each on-site attendee up-to-date show information including the show agenda and RV University schedule in addition to PRO Seminar speakers and topics. The app also features an interactive floor plan and provides live notifications on prize drawing winners Power Hours and more.

Also announced for event to be held January 13-14 at the Gaylord Texan Resort Hotel & Convention Center in Grapevine Texas, is the debut of the Overlanding Bound exhibition area, providing attendees a first-hand introduction to brands and products utilized in this exciting industry trend.

“Overlanding is exposing a new segment of consumers to vehicle travel camping and the outdoors,” says Vice President, Category Management, Larry Montante. “With this gateway into the travel and camping culture gaining momentum, the EXPO Overland Bound display provides show attendees a tremendous opportunity to interact with a cross section of truck, Jeep and traditional brands and products that are essential to overlanding enthusiasts’ adventures.” 

The EXPO sponsored by Airxcel, is the industry’s largest aftermarket RV parts and accessories trade show and kicks off Monday, January 13 with a breakfast sponsored by DISH Outdoors for RV University attendees, followed by a day of education through the RV University and PRO business development seminar series presented by Valterra. Qualified registered attendees can partake in dozens of continuing education courses, covering retail trends, business acumen, leadership skills, supplier training, and more.

The show floor will open at 4 p.m. on Monday, with over 250 exhibitors ready to share new products, technology, and sales advice followed by a 7 p.m. opening reception. Tuesday is reserved for a full day on the show floor from 9 a.m. – 5 p.m. followed by a closing reception at Texas Live! in Arlington sponsored by Carefree, next door to the home of the Dallas Cowboys and Texas Rangers.

For more information on The EXPO, including exhibitor lists, sponsorship guides, and travel recommendations, interested customers or suppliers can visit expo.ntpstag.com or contact their NTP-STAG representative.

To download The EXPO APP:

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 Expo App QR Code

 

 

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  1. Search event name: 2020 NTP-STAG Expo

 

About The EXPO:

The EXPO is the industry’s largest warehouse distributor sponsored event. It draws attendees from across North America and features educational programming, exhibits from over 200 suppliers, season-best buying opportunities and a variety of networking functions. The event is being held January 13-14 at the Gaylord Texan Resort Hotel & Convention Center in Grapevine, Texas. To learn more about The EXPO, the event app or pre-cart ordering, customers should contact their sales representative or visit expo.ntpstag.com.

 

About NTP-STAG

For more than 50 years, NTP-STAG has been serving fellow enthusiasts and professionals across the industry. Today, as a division of Keystone Automotive Operations, the company is highly regarded as the leading distribution company across the recreation vehicle market and is uniquely positioned to offer customers and suppliers substantial scale, the most comprehensive inventory selection in the industry, high levels of customer service, and innovative marketing support. NTP-STAG is committed to expanding its offerings to meet the ever-growing needs of its customer base, providing them what they need, when they need it most.

Electronic Order Cart Pre-Load Functionality

EXETER, PA –  Attendees to The EXPO can maximize their time on the show floor with cart pre-load electronic ordering prior to their arrival to the event. The EXPO sponsored by Airxcel, to be held January 13-14 at the Gaylord Texan Resort Hotel & Convention Center in Grapevine Texas, is the industry’s largest aftermarket RV parts and accessories trade show.

This integrated technology solution has been developed to improve attendees’ show experience, allowing them the opportunity to build their orders in advance providing more time to visit with suppliers, learn about new lines and products along with services offered by NTP-STAG.

“Our team is pleased to launch the fifth year our electronic ordering platform at The EXPO,” said NTP-STAG NTP-STAG VP, Management Information Systems, Patrick “Skip” Stevenson. “Through the years, thanks to customer feedback, we have continued to improve the tools to include checkout-as-you-go by line item, enhanced multi-store account features and promotional search tools.  We look forward to enhancing the show experience for our valued customers, so they can spend less time on order paperwork and more time on the show floor with our supplier partners and sales force.” 

 Once an attendee logs into the ViaNTP site, Users of the pre-cart will find the same ease of use as an e-commerce shopping cart. Navigation is as easy as clicking on Partner Central or the Electronic Ordering Display Advertisement and then they can begin the ordering process by adding items to their EXPO Cart. Special show-only pricing on the selected items will appear for on-site participants at the opening of the show.

“With technological advancements providing efficient order processing accuracy, EXPO attendees are able to increase their on-site productivity with suppliers and manufacturers while gathering information on new products and technical details,” says NTP-STAG Vice President, Sales, Fred Petrivelli. “We anticipate one hundred percent pre-cart ordering in the future as continue to develop and enhance this feature for our customers while reducing the waste footprint.”

The EXPO kicks off Monday, January 13 with a breakfast sponsored by DISH Outdoors for RV University attendees, followed by a day of education through the RV University and PRO business development seminar series presented by Valterra. Qualified registered attendees can partake in dozens of continuing education courses, covering retail trends, business acumen, leadership skills, supplier training, and more.

The show floor will open at 4 p.m. on Monday, with over 250 exhibitors ready to share new products, technology, and sales advice followed by a 7 p.m. opening reception. Tuesday is reserved for a full day on the show floor from 9 a.m. – 5 p.m. followed by a closing reception at Texas Live! in Arlington sponsored by Carefree, next door to the home of the Dallas Cowboys and Texas Rangers.

For more information on The EXPO, including exhibitor lists, sponsorship guides, and travel recommendations, interested customers or suppliers can visit expo.ntpstag.com or contact their NTP-STAG representative.

 

 

About The EXPO:

The EXPO is the industry’s largest warehouse distributor sponsored event. It draws attendees from across North America and features educational programming, exhibits from over 200 suppliers, season-best buying opportunities and a variety of networking functions. The event is being held January 22-23 at the Gaylord Opryland Resort in Nashville, TN. To learn more about the event or pre-cart ordering, customer should contact their sales representative or visit expo.ntpstag.com.

 

About NTP-STAG

For more than 50 years, NTP-STAG has been serving fellow enthusiasts and professionals across the industry. Today, as a division of Keystone Automotive Operations, the company is highly regarded as the leading distribution company across the recreation vehicle market and is uniquely positioned to offer customers and suppliers substantial scale, the most comprehensive inventory selection in the industry, high levels of customer service, and innovative marketing support. NTP-STAG is committed to expanding its offerings to meet the ever-growing needs of its customer base, providing them what they need, when they need it most.

2020 EXPO Title Sponsor Announced

EXETER, PA – NTP-STAG is pleased to announce Airxcel as the title sponsor of the upcoming NTP-STAG EXPO on January 13-14, 2020 at the Gaylord Texan in Grapevine, Texas. A recognized leader in RV and Industrial HVAC solutions for over 50 years, Airxcel is parent company to a number of celebrated brands, including Aqua-Hot, Coleman-Mach, Dicor Products, United Shade, Vixen Composites, MAXXAIR Ventilation Solutions, MCD Innovations and Suburban.

“As the industry’s largest wholesale buying show, The EXPO offers exhibiting companies an invaluable opportunity to better connect with dealers through product demonstrations, training seminars, and educational programs,” said NTP-STAG President, Bill Rogers. “Having a sponsor like Airxcel, that is committed to creating a supportive environment for dealers, is another signal that The EXPO 2020 will be a very successful event.”

“Airxcel is proud to sponsor the 2020 NTP-STAG EXPO. As a committed partner to our employees, customers, suppliers, financial partners, and the communities in which we operate, we value trade events like The EXPO for creating a space where those relationships have room to grow,” says Harold Ogden, Airxcel’s Director of Global Marketing. “At Airxcel, we provide product expertise with each of our brands while delivering exceptional customer service to our OEM, distributor, and dealer partners. Our continued success is contingent on understanding the nuanced needs of today’s dealers.”

The EXPO kicks off Monday, January 13 with a breakfast sponsored by DISH, followed by a day of education through the RV University PRO business development seminar series presented by Valterra. Qualified registered attendees can partake in dozens of continuing education courses, covering retail trends, business acumen, leadership skills, supplier training, and more.

The show floor will open at 4 p.m. on Monday, with over 250 exhibitors ready to share new products, technology, and sales advice followed by a 7 p.m. opening reception. Tuesday is reserved for a full day on the show floor from 9 a.m. – 5 p.m. followed by a closing reception at Texas Live! in Arlington, next door to the home of the Dallas Cowboys and Texas Rangers.

“We have tons in store for this year’s show,” says Melissa Holland, Events Manager. “From interactive walls, engaging dynamic PRO speakers, and a fantastic offsite venue for the closing even, not to mention the jaw-dropping deals, this is an event you don’t want to miss.”

For more information on the 2020 EXPO, including exhibitor lists, sponsorship guides, and travel recommendations, interested customers or suppliers can visit expo.ntpstag.com or contact their NTP-STAG representative.

About NTP-STAG

For more than 50 years, NTP-STAG has been serving fellow enthusiasts and professionals across the industry. Today, as a division of Keystone Automotive Operations, the company is highly regarded as the leading distribution company across the recreation vehicle market and is uniquely positioned to offer customers and suppliers substantial scale, the most comprehensive inventory selection in the industry, high levels of customer service, and innovative marketing support. NTP-STAG is committed to expanding its offerings to meet the ever-growing needs of its customer base, providing them what they need, when they need it most.

About Airxcel

Founded in 1991 with the acquisition of two business units of the Coleman Company, Airxcel has grown to become a leading designer and manufacturer of climate control solutions and complementary products for a variety of end markets throughout the world. The company’s products include air conditioners, furnaces, water heaters, cooking appliances, rooftop products, sealants, window coverings, fiberglass reinforced plastic, and ventilation systems for recreation vehicles; and climate control equipment for telecommunication shelters, educational, residential and industrial/commercial markets. Airxcel's 1,200-plus employees are based in eight facilities across the U.S. and Europe, and design, manufacture and distribute products all over the world.

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