NTP-STAG News Article

  • 1/14/2019 12:00:00 AM
  • John Spaulding

Exeter, PA – One of the most important things a dealer can do before they attend NTP-STAG’s EXPO, is prepare. “Over the past several years we have integrated technology solutions into our trade show to make it easier for our customers to maximize their time on the show floor with us and take advantage of all the special offers we provide,” states John Spaulding, Director of Events and Communications. “Early preparation and utilization of these new tools can really improve a customer’s experience at the show,” he adds.

The company found that dealers who reviewed their purchase histories, took stock of their inventory and forecasted their demand for certain products before the show typically had more time to visit with suppliers about new lines and learn about new products and services offered by NTP-STAG. “Our Pre-Cart option within VIA allows our customers to get a head-start on building their show orders. The functionality is available now, giving everyone attending EXPO plenty of time to develop a buying plan for when they are with us in Nashville January 22-23,” says Fred Petrivelli, VP Sales NTP-STAG.

NTP-STAG’s pre-cart works just like an e-commerce shopping cart. Customers can add items to the pre-cart by selecting the Add-to-Expo Cart button available on product list and product detail pages within VIA. Pre-cart contents can be modified at any time and show pricing will appear on those items at the opening of the show.

EXPO attendee can also use the Pre-Show Upload tool available in the EXPO site. The Upload tool uses a simple Excel file format that allows customers to build their show buy and upload directly into a pre-cart. This is extremely helpful for customers that use their point of sales software to output usage reports. The information those reports generate can now be easily translated into a shopping cart making it much faster to build an order.

To see a quick tutorial about Pre-Cart go to Expo Precart Tutorial to learn more.

Technology advancements have also influenced how orders are placed at the show. Electronic ordering was introduced at EXPO two years ago, and is fast becoming the most popular way to submit orders. “Dealers are realizing that the time savings, order accuracy and other benefits associated with the technology makes the order writing process easier, faster and more enjoyable,” says Spaulding. “We use a bring-your-own-devise-and-data approach to our web-based solution and found that it is easier for people to use equipment they are familiar with. If it can connect to the internet, it can be used to place orders at the show.”

NTP-STAG EXPO is the industry’s largest warehouse distributor sponsored event. It draws attendees from across North America and features educational programming, exhibits from over 200 suppliers, season-best buying opportunities and a variety of networking functions. The event is being held January 22-23 at the Gaylord Opryland Resort in Nashville, TN. To learn more about the event or pre-cart ordering, customer should contact their sales representative or visit expo.ntpstag.com.

  • 1/9/2019 12:00:00 AM
  • John Spaulding

Exeter, PA - NTP-STAG has announced the launch of the 2019 Expo Show App and its availability to download from the Apple Store and Google Play.

EXPO QR Code

The App is the Expo attendee’s gateway to real time information about the show.  Users will gain access to the show agenda, RV University schedule and PRO Seminar speakers and topics. Additionally, the App provides an interactive floor plan to make finding suppliers easier and live updates for notifications on prize drawing winners, Power Hours and much more. It’s simple to use and a very handy tool to get the most out of the Expo experience.

Getting the App is easy.  Go to https://guidebook.com/g/ntpstagexpo19

1. Tap the "Download" button to download the free Guidebook app
2. Open Guidebook and you can find our "NTP-STAG Expo 2019" guide
3. Tap "Enter passphrase" and enter ntpstagexpo19 to download our guide

Whether EXPO is the largest RV distributor sponsored event in North America. RV Dealers, Service Centers and Mobile Repair businesses are attracted to EXPO for the education and buying opportunities the event provides.  This year’s show will host 36 technical product and business development seminars at RV University. The exhibit hall will be home to nearly 200 suppliers showcasing new items, a model store and NTP-STAG exclusive marketing and merchandising offers. The season’s best deals await NTP-STAG’s customers at EXPO and the new Show App makes getting the most out of the event, easy.

NTP-STAG is the leading full service distributor and marketer of aftermarket RV products and services, uniquely positioned to offer customers and suppliers substantial scale, experienced associates, the most comprehensive inventory selection in the industry, high levels of customer service, and innovative marketing support. NTP-STAG is committed to expanding its offerings to meet the ever-growing needs of its customer base, providing them what they need, when they need it.

Recent Articles

The Expo Announces Mobile App and Overland Bound Showcase

EXETER, PA –(January 6, 2020) NTP-STAG has announced the launch of the new Expo Mobile App sponsored by Southwire. “This year we’ve launched our new, updated mobile app platform that is available for download from the Apple Store and Google Play.” Says The EXPO Event Manager, Melissa Holland. “This simple, easy-to-use platform has many new features such as gamification, activity feed and “my schedule” which allows users to customize their day and maximize their time on the show floor. It’s a very handy tool to get the most out of The Expo experience

The EXPO Mobile App provides each on-site attendee up-to-date show information including the show agenda and RV University schedule in addition to PRO Seminar speakers and topics. The app also features an interactive floor plan and provides live notifications on prize drawing winners Power Hours and more.

Also announced for event to be held January 13-14 at the Gaylord Texan Resort Hotel & Convention Center in Grapevine Texas, is the debut of the Overlanding Bound exhibition area, providing attendees a first-hand introduction to brands and products utilized in this exciting industry trend.

“Overlanding is exposing a new segment of consumers to vehicle travel camping and the outdoors,” says Vice President, Category Management, Larry Montante. “With this gateway into the travel and camping culture gaining momentum, the EXPO Overland Bound display provides show attendees a tremendous opportunity to interact with a cross section of truck, Jeep and traditional brands and products that are essential to overlanding enthusiasts’ adventures.” 

The EXPO sponsored by Airxcel, is the industry’s largest aftermarket RV parts and accessories trade show and kicks off Monday, January 13 with a breakfast sponsored by DISH Outdoors for RV University attendees, followed by a day of education through the RV University and PRO business development seminar series presented by Valterra. Qualified registered attendees can partake in dozens of continuing education courses, covering retail trends, business acumen, leadership skills, supplier training, and more.

The show floor will open at 4 p.m. on Monday, with over 250 exhibitors ready to share new products, technology, and sales advice followed by a 7 p.m. opening reception. Tuesday is reserved for a full day on the show floor from 9 a.m. – 5 p.m. followed by a closing reception at Texas Live! in Arlington sponsored by Carefree, next door to the home of the Dallas Cowboys and Texas Rangers.

For more information on The EXPO, including exhibitor lists, sponsorship guides, and travel recommendations, interested customers or suppliers can visit expo.ntpstag.com or contact their NTP-STAG representative.

To download The EXPO APP:

  1. Scan QR Code

 

 Expo App QR Code

 

 

              OR Search: CrowdCompass Attendee Hub

               Download app

  1. Search event name: 2020 NTP-STAG Expo

 

About The EXPO:

The EXPO is the industry’s largest warehouse distributor sponsored event. It draws attendees from across North America and features educational programming, exhibits from over 200 suppliers, season-best buying opportunities and a variety of networking functions. The event is being held January 13-14 at the Gaylord Texan Resort Hotel & Convention Center in Grapevine, Texas. To learn more about The EXPO, the event app or pre-cart ordering, customers should contact their sales representative or visit expo.ntpstag.com.

 

About NTP-STAG

For more than 50 years, NTP-STAG has been serving fellow enthusiasts and professionals across the industry. Today, as a division of Keystone Automotive Operations, the company is highly regarded as the leading distribution company across the recreation vehicle market and is uniquely positioned to offer customers and suppliers substantial scale, the most comprehensive inventory selection in the industry, high levels of customer service, and innovative marketing support. NTP-STAG is committed to expanding its offerings to meet the ever-growing needs of its customer base, providing them what they need, when they need it most.

Electronic Order Cart Pre-Load Functionality

EXETER, PA –  Attendees to The EXPO can maximize their time on the show floor with cart pre-load electronic ordering prior to their arrival to the event. The EXPO sponsored by Airxcel, to be held January 13-14 at the Gaylord Texan Resort Hotel & Convention Center in Grapevine Texas, is the industry’s largest aftermarket RV parts and accessories trade show.

This integrated technology solution has been developed to improve attendees’ show experience, allowing them the opportunity to build their orders in advance providing more time to visit with suppliers, learn about new lines and products along with services offered by NTP-STAG.

“Our team is pleased to launch the fifth year our electronic ordering platform at The EXPO,” said NTP-STAG NTP-STAG VP, Management Information Systems, Patrick “Skip” Stevenson. “Through the years, thanks to customer feedback, we have continued to improve the tools to include checkout-as-you-go by line item, enhanced multi-store account features and promotional search tools.  We look forward to enhancing the show experience for our valued customers, so they can spend less time on order paperwork and more time on the show floor with our supplier partners and sales force.” 

 Once an attendee logs into the ViaNTP site, Users of the pre-cart will find the same ease of use as an e-commerce shopping cart. Navigation is as easy as clicking on Partner Central or the Electronic Ordering Display Advertisement and then they can begin the ordering process by adding items to their EXPO Cart. Special show-only pricing on the selected items will appear for on-site participants at the opening of the show.

“With technological advancements providing efficient order processing accuracy, EXPO attendees are able to increase their on-site productivity with suppliers and manufacturers while gathering information on new products and technical details,” says NTP-STAG Vice President, Sales, Fred Petrivelli. “We anticipate one hundred percent pre-cart ordering in the future as continue to develop and enhance this feature for our customers while reducing the waste footprint.”

The EXPO kicks off Monday, January 13 with a breakfast sponsored by DISH Outdoors for RV University attendees, followed by a day of education through the RV University and PRO business development seminar series presented by Valterra. Qualified registered attendees can partake in dozens of continuing education courses, covering retail trends, business acumen, leadership skills, supplier training, and more.

The show floor will open at 4 p.m. on Monday, with over 250 exhibitors ready to share new products, technology, and sales advice followed by a 7 p.m. opening reception. Tuesday is reserved for a full day on the show floor from 9 a.m. – 5 p.m. followed by a closing reception at Texas Live! in Arlington sponsored by Carefree, next door to the home of the Dallas Cowboys and Texas Rangers.

For more information on The EXPO, including exhibitor lists, sponsorship guides, and travel recommendations, interested customers or suppliers can visit expo.ntpstag.com or contact their NTP-STAG representative.

 

 

About The EXPO:

The EXPO is the industry’s largest warehouse distributor sponsored event. It draws attendees from across North America and features educational programming, exhibits from over 200 suppliers, season-best buying opportunities and a variety of networking functions. The event is being held January 22-23 at the Gaylord Opryland Resort in Nashville, TN. To learn more about the event or pre-cart ordering, customer should contact their sales representative or visit expo.ntpstag.com.

 

About NTP-STAG

For more than 50 years, NTP-STAG has been serving fellow enthusiasts and professionals across the industry. Today, as a division of Keystone Automotive Operations, the company is highly regarded as the leading distribution company across the recreation vehicle market and is uniquely positioned to offer customers and suppliers substantial scale, the most comprehensive inventory selection in the industry, high levels of customer service, and innovative marketing support. NTP-STAG is committed to expanding its offerings to meet the ever-growing needs of its customer base, providing them what they need, when they need it most.

2020 EXPO Title Sponsor Announced

EXETER, PA – NTP-STAG is pleased to announce Airxcel as the title sponsor of the upcoming NTP-STAG EXPO on January 13-14, 2020 at the Gaylord Texan in Grapevine, Texas. A recognized leader in RV and Industrial HVAC solutions for over 50 years, Airxcel is parent company to a number of celebrated brands, including Aqua-Hot, Coleman-Mach, Dicor Products, United Shade, Vixen Composites, MAXXAIR Ventilation Solutions, MCD Innovations and Suburban.

“As the industry’s largest wholesale buying show, The EXPO offers exhibiting companies an invaluable opportunity to better connect with dealers through product demonstrations, training seminars, and educational programs,” said NTP-STAG President, Bill Rogers. “Having a sponsor like Airxcel, that is committed to creating a supportive environment for dealers, is another signal that The EXPO 2020 will be a very successful event.”

“Airxcel is proud to sponsor the 2020 NTP-STAG EXPO. As a committed partner to our employees, customers, suppliers, financial partners, and the communities in which we operate, we value trade events like The EXPO for creating a space where those relationships have room to grow,” says Harold Ogden, Airxcel’s Director of Global Marketing. “At Airxcel, we provide product expertise with each of our brands while delivering exceptional customer service to our OEM, distributor, and dealer partners. Our continued success is contingent on understanding the nuanced needs of today’s dealers.”

The EXPO kicks off Monday, January 13 with a breakfast sponsored by DISH, followed by a day of education through the RV University PRO business development seminar series presented by Valterra. Qualified registered attendees can partake in dozens of continuing education courses, covering retail trends, business acumen, leadership skills, supplier training, and more.

The show floor will open at 4 p.m. on Monday, with over 250 exhibitors ready to share new products, technology, and sales advice followed by a 7 p.m. opening reception. Tuesday is reserved for a full day on the show floor from 9 a.m. – 5 p.m. followed by a closing reception at Texas Live! in Arlington, next door to the home of the Dallas Cowboys and Texas Rangers.

“We have tons in store for this year’s show,” says Melissa Holland, Events Manager. “From interactive walls, engaging dynamic PRO speakers, and a fantastic offsite venue for the closing even, not to mention the jaw-dropping deals, this is an event you don’t want to miss.”

For more information on the 2020 EXPO, including exhibitor lists, sponsorship guides, and travel recommendations, interested customers or suppliers can visit expo.ntpstag.com or contact their NTP-STAG representative.

About NTP-STAG

For more than 50 years, NTP-STAG has been serving fellow enthusiasts and professionals across the industry. Today, as a division of Keystone Automotive Operations, the company is highly regarded as the leading distribution company across the recreation vehicle market and is uniquely positioned to offer customers and suppliers substantial scale, the most comprehensive inventory selection in the industry, high levels of customer service, and innovative marketing support. NTP-STAG is committed to expanding its offerings to meet the ever-growing needs of its customer base, providing them what they need, when they need it most.

About Airxcel

Founded in 1991 with the acquisition of two business units of the Coleman Company, Airxcel has grown to become a leading designer and manufacturer of climate control solutions and complementary products for a variety of end markets throughout the world. The company’s products include air conditioners, furnaces, water heaters, cooking appliances, rooftop products, sealants, window coverings, fiberglass reinforced plastic, and ventilation systems for recreation vehicles; and climate control equipment for telecommunication shelters, educational, residential and industrial/commercial markets. Airxcel's 1,200-plus employees are based in eight facilities across the U.S. and Europe, and design, manufacture and distribute products all over the world.

NTP-STAG Provides Warranty Fulfillment Support to Heartland RVs

NTP-STAG announced today (Sept. 12) that it has entered into an agreement with Heartland Recreational Vehicles LLC to execute fulfillment services for the Elkhart, Ind.-based builder’s warranty program. The collaboration is designed to result in faster response times, quicker parts delivery and a better overall experience for Heartland’s consumers and dealer network.

“Our commitment extends beyond the manufacturing process to ensure our customers have an exceptional experience with their Heartland RV after the sale,” stated Ryan Juday, president of Heartland in a press release. “We continue to invest and partner with quality organizations to improve on the Repair Event Cycle Time (RECT), a pressing issue in the industry, and get people back on the road. We found that NTP-STAG’s logistics capabilities perfectly align with our warranty fulfillment requirements.” 

NTP-STAG’s category teams worked with Heartland’s warranty department to identify the SKUs needed to support the program while creating a master stocking plan to address demand.

Juday noted, “Establishing stocking levels and item placement within the distribution network were key considerations to ensure next-day service to Heartland’s customers. The new program reduces repair and service times by putting warranty parts closer to Heartland’s customers than ever before.”


Jon White, RV and towing category director for NTP-STAG, noted, “Our experience in working with manufacturers over the past year, has given us the opportunity to develop customized warranty fulfillment programs. With Heartland, we found a very engaged management team, focused on finding a solution. We crafted a solution for Heartland that not only utilizes our strategically placed warehouses and delivery fleet, but our inventory control, purchasing and customer support programs as well. We are excited about the partnership and looking forward to the program’s launch.”

From the dealer’s perspective, there will be no changes with regards to how warranties are handled with Heartland. “After the part is ordered through our on-line portal, Heartland’s order fulfillment process takes over. Each part is evaluated for the fastest means of shipping,” said Heartland Vice President of Service and Quality Jim Fenner. “The NTP-STAG partnership allows us to minimize down time and maximize customer satisfaction.”

As the entire RV industry looks for solutions to reduce repair cycle times, the partnership provides a gateway for improving service to dealers and consumers. “The RVIA/RVDA RECT Taskforce’s study on this topic found that out-of-stock parts and long lead times to get parts can add nearly 17 days to a repair,” said White. “We have the tools, capacity and interest to assist any company with this issue.”

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