NTP-STAG News Article

  • 10/23/2017 12:00:00 AM

EXETER, PA (October 23, 1017) – Parts Via is a new jobber friendly eCommerce solution developed by Keystone Automotive Operations that connects brands, through a unique network, to retail outlets and consumers. It is a web-based solution which creates a seamless transaction environment built over a supply chain network and infrastructure that can deliver anything from light bulbs and exhaust systems to tow bars and truck bed products to just about anywhere in North America next day.

According to Eric Fairchild, at Keystone. “Parts Via gives consumers the convenience of purchasing authentic branded products online with the choice to have them shipped to one of Keystone’s many qualified network retailers and installers. Parts Via provides consumers with unparalleled access to local services, technical expertise and installation support that traditional online purchases do not provide.”

Parts Via creates a strategic alliance between brands, retail outlets and consumers using Keystone’s technology, inventory, warehouses and fleet to enhance the shopping experience for consumers while growing sales for the Parts Via partner and dealer network. It enables and helps businesses capture sales where and how consumers shop in the fastest growing sales channel, always pulling the local retail outlet into the transaction.

“How we make it work is simple,” says Fairchild. “A consumer purchases an authentic branded product from their favorite branded website. We give them the choice to ship their purchase to their home or pick it up at a local network dealer’s location, gaining access to installation and service.” In either case the local establishment participates.

Keystone’s supplier partner’s website serves as the point of consumer engagement and Parts Via coordinates efforts to secure the sale and channel post-transaction activity (pick up in store and installation) with local merchants (network dealers). Parts Via bridges the customer engagement gap that leaves local brick and mortar retail outlets disconnected in most e-commerce transactions.

On behalf of the supplier partner and the retailer (network dealer), Parts Via develops the eCommerce components, runs transactions, manages distribution and oversees customer support. “This type of coordinated network partnership is unique and made possible only through Parts Via,” says Fairchild. “After a year’s worth of testing with very positive results and a ton of data and testimonials, we look forward to expanding our network with new suppliers and network dealers in the coming months,” he concludes.

Suppliers and retailers, dealers, installers and jobbers interested in learning more about Parts Via can visit www.partsvia.com.

  • 10/23/2017 12:00:00 AM

Chicago, IL (October 23, 2017) - LKQ Corporation (Nasdaq: LKQ) today announced that its Specialty Segment, Keystone Automotive Operations, Inc. (‘Keystone”), agreed to acquire the aftermarket business of Warn Industries, Inc., a leading designer, manufacturer and marketer of high performance vehicle equipment and accessories. Warn is a wholly owned subsidiary of Dover Corporation (NYSE: DOV).

Established in 1948, Warn’s aftermarket business offers a broad product line of winches, hoists, locking hubs and bumpers, with over 350 employees serving specialty retailers and distributors globally. Holding over 130 patents, Warn has a long history of developing the highest quality, most technologically advanced products in the industry.

“Warn’s leadership position and premium iconic brand offer our Specialty Products Group the ability to drive our long-term strategy of growing our core markets and developing viable points of entry into adjacent markets,” said Bill Rogers, Vice President and General Manager of Keystone. “LKQ and Warn will be committed to continuing delivery of great value to our customers and to growing our combined businesses to higher levels.”

The transaction is expected to close in the fourth quarter, subject to customary closing conditions.

About LKQ Corporation

LKQ Corporation (www.lkqcorp.com) is a leading provider of alternative and specialty parts to repair and accessorize automobiles and other vehicles. LKQ has operations in North America, Europe and Taiwan. LKQ offers its customers a broad range of replacement systems, components, equipment and parts to repair and accessorize automobiles, trucks, and recreational and performance vehicles.

  • 10/5/2017 12:00:00 AM

 

Exeter, PA. Keystone Automotive Operations has announced the acquisition of Topline Systems, Inc., a dealer and retail software development company that specializes in dealership/shop management and point of sales products that include comprehensive sales, service and parts management modules. “Our interest in looking at software as a solution for our customers began when we tried to think of new and improved customer support strategies and ways we could help our customers grow. What are the challenges our customers face that we can help them overcome?” states Keystone Business Leader, Bill Rogers.

“After hundreds of customer visits in the markets we serve we determined that inventory management, procurement, sales processes, and fundamental reporting and analytics were areas that many of our customers struggle with. The options available to them are either complicated and expensive, or too simplistic and ineffective. We felt a robust and easy to use alternative was needed and found Topline’s suite of products a perfect fit,” adds Rogers.

Keystone and Topline have a long history of working together, collaborating on a variety of projects. “We are excited about continuing our work with Keystone in a much more significant way,” comments Topline president, Steve Karafas. “The availability of capital and other resources they bring to the relationship will result in expanded features and benefits for existing users and help our emerging presence supporting customers in new markets as well.”

The foundation of Topline’s software is firmly rooted in the owner-manager-doer mindset. It was developed at a dealership with a retail store and a service/installation shop - for that business, by that owner. The same daily decision making process used to run the business was engineered into the software and has application well beyond the market it was initially intended to serve. This thoughtful - “I’ve actually done this work before” - approach has resulted in a feature-rich software solution that is affordable, easy to install, and easy to use.

“There are hundreds of dealers in North America using the Topline program today and we intend to keep things business as usual for them. They will experience no interruption in services or be required to work any differently than they have in the past. In fact, our intention is to operate Topline independently to maintain the existing securities and confidentiality that all of Topline’s customers and business partners have enjoyed,” commented Rogers. “We are looking forward to expanding on the foundational programming solutions that Topline has developed and applying them to businesses in other markets with similar needs, including the automotive aftermarket where we see a significant opportunity.”

Keystone intends to infuse capital and resources into the company to help it continue developing customer satisfaction solutions in the markets they serve. “For over 50 years, Keystone / NTP-STAG has been committed to partnering with our customers to not only provide them the broadest and deepest inventory selection and world class fulfillment capability, but also helping them continue to grow and succeed by offering end-to-end marketing solutions and innovative e-commerce solutions,” says Rogers. He adds, “The addition of Topline allows us to continue to offer new ways to help our customers grow and succeed by providing value based, high quality, state of the art business solutions, including Dealership Management, Point of Sale, Service, and Parts Management.”

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NTP-STAG Expo Announces 2022 RV University PRO Speaker Lineup

Today, NTP-STAG, the leading distribution company for the recreational vehicle aftermarket, announced the RV University (RVU) Professional Retail Organization (PRO) Education Speaker Lineup for Expo 2022 to be held in person January 25-26 at the Caesars Forum Convention Center and virtually January 31 – February 4.

Bestselling author and nationally recognized social media expert, Corey Perlman will be returning for his second year as a PRO Speaker, providing valuable insight on creating and publishing compelling social media content that sparks engagement, fuels interest and drives results. As he addresses opportunities to connect with today’s RV customer, spanning multiple generations and lifestyles, Perlman’s presentation will guide attendees on how to deliver a mix of content categories across the most popular social media platforms. This highly respected speaker’s message delivers the best practices in this highly dynamic medium required to harness important tools to communicate with multiple audiences efficiently and effectively across the social media landscape.

Considered one of the nation’s top experts in leadership, marketing, the customer experience and consumer trends, bestselling author, Kelly McDonald will be making her first appearance as a PRO speaker at EXPO 2022. Her presentation, “How to Market to, Sell to and Serve People Not Like You” will demonstrate how to recognize the different things that resonate with all types of customers and tailor your message and marketing efforts to reflect their values, and how marketing to these values will lead to greater sales, profits and customer loyalty. While learning the do’s and don’ts of marketing to different customer segments, tailoring your service or sales approach to be relevant to a new customer group and communicating in a relevant manner to stand out from your competition, her engaging and interactive session will show you how to create a deep, values-based connection between you and your customers and prospects.

“Through the PRO education series, we have had the opportunity to share important business insight from a compelling roster of well-regarded speakers,” said NTP-STAG President, Bill Rogers. “Now with the PRO series in its twelfth year, we are proud to include Corey and Kelly’s informative and actionable presentations to the library of more than 60 courses available to industry professionals of all levels. We know EXPO 2022 attendees will benefit from what they have to say while their perspective will provide essential tools that effectively reach new customers and maximize customer interactions.”

The RVU PRO business development seminar series presents free, in-person and web-based continuing education courses to RV Industry professionals. Launching each year at Expo, quarterly supplemental education series webinars provide instruction on a variety of subjects including store readiness, customer and team member relationship management and e-commerce and salesmanship.

The speaker lineup is selected by NTP-STAG to provide attendees with compelling, impactful, results-driven content.

Corey Perlman

Bestselling author and top-rated speaker Corey Perlman helps businesses succeed through digital marketing. He teaches well-tested and current social media strategies. As owner of Impact Social Inc., Corey Perlman has been at the forefront of digital marketing for over 10 years. He started his career with the eCommerce Division of General Motors, before launching his consulting and speaking business in 2009. Since then, he’s worked with such notable brands as Sysco Foods, The American Healthcare Association, Dale Carnegie Training and The PGA Tour.

As a keynote speaker, Corey Perlman delivers results with his engaging interactive talks that are always tailored to serve his client’s individual needs. He is continually rated as a top speaker by companies big and small.

The celebrated author of two bestselling books, Perlman’s most recent, Social Media Overload! Simple Social Media Strategies for Overwhelmed and Time-deprived Businesses is ranked #1 on Amazon.com in every major business category and has been called engaging, relevant, a must-read, and spot-on marketing advice for any business. Close to a decade of keynote speaking has produced a long list of highly satisfied clients.

Kelly McDonald
Considered one of the nation’s top experts in leadership, marketing, the customer experience and consumer trends, Kelly McDonald’s client experience includes brands such as Toyota, State Farm, NASA, Kimberly-Clark, Nike, Harley-Davidson, Great Clips, Miller Beer, and Sherwin-Williams.

Kelly was named one of the “10 Most Booked Speakers in the U.S.” and ranked #1 on the list of “25 Hot Speakers” by Successful Meetings Magazine and has been featured in Forbes, INC. Magazine, BusinessWeek, CEO World, Fast Company, on CNBC and more.

The author of four bestselling books lives in Denver, Colorado and when she’s not on the road speaking, she enjoys boxing (yes, boxing, not kickboxing) – and shopping for high heels.

PRO LMS Platform Launched in January 2020, the user friendly NTP-STAG PRO Learning platform is accessible while logged into VIAntp.com under Partner Central. The platform offers access up to over 60 courses that also qualify learners for Mike Molino RVDA CEUs. Register for an NTP-STAG PRO account today!

NTP-STAG continues to monitor the COVID-19 pandemic and are in constant communication with the host venue and local authorities. 

For more information about Expo, please visit: https://expo.ntpstag.com/

NTP-STAG 2022 Expo | Dates and Location Announced

NTP-STAG will be hosting Expo 2022, its annual dealer event, live in Las Vegas at the new, state-of-the-art Caesars Forum in the heart of the strip, January 25-26, 2022. The adjacent, newly renovated Harrah’s Hotel, part of the Caesars Entertainment group, will serve as the host hotel for the two-day event. NTP-STAG will then present its week-long, follow-up virtual event January 31 - February 4, 2022.

“Expo has always been about bringing the RV industry together for networking, fantastic promotions from some of the best manufacturers in the business and fun. We can’t think of any place more exciting to celebrate together than Las Vegas.” said NTP-STAG Vice President, Sales, Fred Petrivelli. “Las Vegas is opening for business, and we are excited to be coming to town with the complete Expo experience in 2022,”

Day 1 of Expo 2021 features RV University which includes PRO (Professional Retail Organization) Education Seminars followed by an opening reception on the show floor.
The following day will be highlighted by a full day on the exhibit floor and special closing reception. The NTP-STAG Expo will showcase exhibits from selected leading industry manufacturers to invited NTP-STAG customers from across North America.

The virtual event will then present the same great promotions as the in-person event along with dynamic presentations and educational opportunities.

“Due to the tremendously enthusiastic response from our customers and suppliers, we have now incorporated the virtual show format into our Expo event programming,” added Petrivelli. “This will allow our suppliers to interact with an even greater percentage of our customer base while providing a convenient opportunity for dealers to stock up on the once-a-year, show-only deals.

Learn more about the NTP-STAG Expo 2021 at expo.ntpstag.com

You can find more information about Caesars Health & Safety Protocols for their hotels and public spaces by visiting caesars.com/health-and-safety.

SeaWide Distribution and NTP-STAG Join Forces

FOR IMMEDIATE RELEASE

Contact:  Harneet Kaur, Sr. Marketing Director

(570) 603-2651

hkaur@key-stone.com

www.keystoneautomotive.com

 

 

SeaWide Distribution and NTP-STAG Join Forces

 

Exeter, PA (October 04, 2021) –SeaWide Marine, the North American distributor of Marine Electronic and Electrical products, and NTP-STAG, the leading distributor of RV parts and accessories, are combining to service the Marine Industry under the SeaWide brand.

“This is extremely exciting for us and will enable SeaWide to expand our current business immensely,” said Mike Yarbro, Founder of SeaWide Distribution. The combined resources will match up the largest related industry distribution network in North America with the significant Marine industry experience of the SeaWide team.  “Our customers will have a major upgrade in delivery service level, product range, inventory breadth and depth, business to business systems and tools, marketing resources and much more,” said Mike.

“We are really happy to have Mike and his team now working hand and hand with our existing associates to provide their leadership in the marine market and together provide customers and suppliers with a great source for all the outstanding products this growing industry has to offer” said Bill Rogers, President of Keystone / NTP-STAG.

As part of the transition, SeaWide will expand its delivery network by eight Distribution Centers and over forty cross-docks, strategically located to deliver next day service primarily on its own trucks, to the majority of North America.  While SeaWide’s focus will remain on marine electronics, customers will have expanded product offering including marine hardware, safety, furniture, cargo management, service and maintenance parts, marine accessories and extensive towing and trailering products through the NTP-STAG product portfolio.

“What a fantastic time to be in the marine business!” continued Yarbro. “We couldn’t be more bullish about the future.”

To learn more or become a dealer, please visit us online at seawide.com or ntpstag.com.

About SeaWide

Seawide is a nationwide customer focused electronics wholesale distributor, supplying electrical and electronic products for the marine, outdoor, and personal navigation markets.

About NTP-STAG

For more than 50 years, NTP-STAG has been serving RV dealers, retailers, and service professionals across the industry. Today, as a division of Keystone Automotive Operations, the company is highly regarded as the leading distribution company for the recreational vehicle market and is uniquely positioned to offer customers and suppliers substantial scale, the most comprehensive inventory selection in the industry, high levels of customer service, and innovative marketing support. NTP-STAG is committed to expanding its offerings to meet the ever-growing needs of its customer base, providing them what they need, when they need it.
NRTVA Presents Awards at Texas RV Assoc. Annual Convention

 

The National RV Training Academy (NRVTA) bestowed three Champion Awards on Sunday night at the Texas RV Association’s (TRVA) 47th annual convention.

The awards were presented by Stephanie Henson, director of administration at the National RV Inspector’s Association (NRVIA), and her husband, Todd Henson, lead master certified instructor at NRVTA, to:

Champion Award Winners

Front, from left, Beth Elam and Phil Elam. Back, from left, Todd Henson, Fred Petrivelli, Ron Hoover, Chris Hoover and Stephanie Henson.

Fred Petrivelli, vice president of sales at NTP-STAG, which has contributed a variety of RV appliances and other equipment for use in hands-on training at the academy.

Chris Hoover, president of Ron Hoover RV & Marine, which donated two towable RVs to the academy and sent many technicians through training programs at NRVTA.

Phil Elam, Texas RV Association executive director, who kept the association running smoothly despite the loss of revenue from the cancellation of all RV shows in the state, and loss of staff just prior to enduring painful back surgery. He was instrumental in helping NRVTA secure endorsement from TRVA.

“We call this the Champion Award for several reasons,” said Terry “Cooper” Cooper, NRVTA president. “The recipients are champions of our mission at NRVTA, and they have championed the RV industry in general by making significant contributions to its long-term success.

“We could not have trained nearly 700 inspectors or technicians over the past two years without the support of NTP-STAG, Ron Hoover RV and Phil Elam,” he added. “The graduates of our programs have gone on to provide vital services to RV dealers or started businesses as mobile RV technicians and inspectors.”

Kevin White, TRVA president, commended NRVTA for the work it does on behalf of all Texas RV dealerships.

“We are so blessed to have this trendsetting school in Texas,” he said. “We learned today how much the RV industry is thriving in Texas. We have turned a corner, and NRVTA helped make it happen.”

In accepting the award on behalf of NTP-STAG, Petrivelli recalled his first conversation with Cooper, when he outlined his vision for creating the training center in Texas.

“Cooper came to me several years ago and we immediately embraced the idea that would address a need for trained technicians at dealerships around the country,” Petrivelli explained. “This is a tremendous opportunity for us to repurpose damaged inventory and put it directly into the hands of future technicians for training.

“The academy gets to use modern equipment to train students and it’s a great fit that makes solid business sense,” said Petrivelli. “Everyone wins – NTP-STAG, NRVTA, its students, RV users and the entire industry.”

Hoover strongly encouraged Texas RV dealers to send technicians to NRVTA for training.

“If you’re a dealer and haven’t done any training with these folks, you’re missing out on a huge opportunity because they are very good at what they do,” he said.

“We support NRVTA because of the people involved in running the school and providing the instruction,” Hoover added.  “Everything they do is for our customers who are the ones to suffer if they can’t get their RVs fixed right the first time they’re brought in for service.”

Elam was surprised by the award and humbled to be a recipient.

“There are no bigger supporters of TRVA than Terry Cooper and his staff at NRVTA. They helped keep our association afloat during this challenging year,” Elam said. “They work tirelessly to help improve the level of service in the Texas RV industry. We could never be the largest state for RV sales if we couldn’t take care of customers after they make a purchase.”

Each recipient received an engraved award depicting the lone star of Texas.

“It is our honor to be able to recognize companies and individuals, like these three, each year at the TRVA annual convention,” said Henson. “We are grateful to the many supporters we have had over the years and look forward to much success in coming years.”

More than 110 dealers, suppliers, finance and insurance professionals attended the four-day event, which included training sessions as well as social activities.

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